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Frequently Asked Questions (FAQs)
Getting started is easy! Contact us via phone, email, or through our
website to schedule a consultation. We’ll discuss your property management
needs, answer any questions you may have, and develop a customized plan
to maximize the value of your real estate investment.
We offer comprehensive property management services for short-term rentals (Airbnb), long-term rentals, and vacation homes. Our services
include listing optimization, booking management, guest communication,
cleaning and maintenance, revenue management, tenant screening, lease
negotiation, rent collection, property maintenance, and more.
To start managing your property, we need the following
- Signed property management agreement
- Keys and access instructions for the property
- Details about the property, including amenities, utilities, and house rules
- Contact information for any preferred vendors or service providers
- Any existing bookings or tenant agreements (if applicable)
- Property insurance information
Our fees vary based on the type of property and the services
required. We offer commission-based fees for short-term rentals, typically
ranging from 18% to 30% of the booking revenue. For long-term rentals and
vacation homes, we may charge a flat monthly fee or a percentage of the
rental income. Please contact us for a customized quote.
Security deposits are collected and held in a designated escrow
account. These funds are used to cover any damages or unpaid rent. At the
end of the rental period, any remaining balance is refunded to the guest or
tenant, provided there are no outstanding issues.
Management fees are automatically deducted from your monthly
rental income distributions. This ensures a seamless and hassle-free
payment process for our clients.
Yes, we can manage and pay your monthly home expenses such as
utilities, HOA fees, and other recurring bills. We provide detailed financial
reports and ensure all expenses are accounted for and paid on time.
Our team crafts compelling listings with high-quality photos,
engaging descriptions, and competitive pricing. We use data-driven strategies
to enhance visibility and attract potential guests, ensuring maximum
occupancy and rental income.
We conduct thorough background checks, verify identities, assess
rental history, and evaluate creditworthiness. Our rigorous screening process
ensures that we select reliable guests and tenants who comply with property
rules and regulations.
We employ dynamic pricing strategies based on market demand,
seasonal trends, and competitor analysis. By adjusting rates accordingly to
these factors, we optimize rental income and occupancy rates throughout the
year.
We use advanced property management software to streamline
operations, enhance communication, and provide real-time access to
property performance metrics. This technology helps us manage bookings,
maintenance requests, financial reporting, and more efficiently.
We coordinate regular cleaning and maintenance services between
guest stays and manage routine maintenance tasks for long-term rentals. We
also conduct periodic property inspections to identify and address any issues
promptly, using trusted contractors and vendors.
We stay informed of local regulations, zoning laws, tax
requirements, and licensing regulations related to property management. Our
team works closely with legal and financial advisors to establish appropriate
contracts, policies, and procedures, ensuring compliance and mitigating
legal risks.
We maintain open lines of communication with tenants to address
inquiries, concerns, and maintenance requests promptly and professionally.
Our team is trained to resolve disputes or conflicts fairly and equitably,
ensuring tenant satisfaction and adherence to lease terms.
We maintain a 24/7 emergency hotline for urgent matters such as
property damage, security breaches, or other emergencies. Our team
coordinates emergency response services promptly to minimize disruption
and ensure the safety and functionality of the property.
Yes, our advanced property management software provides clients
with real-time access to property performance metrics, financial reports, and
maintenance updates. You can monitor your investment’s performance
anytime, anywher.